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Shipping

Shipping Policy

FREE UK DELIVERY ON ALL ORDERS

MAINLAND UK DELIVERY SCHEDULE

AHC Powertools aim to offer same day dispatch services on all orders made before the following cut off times (unless otherwise stated):

Day/Time

Monday - Friday     2pm

Saturday     Closed**

Sunday     Closed**


We offer a 2 to 3 day delivery to the following postcodes - AB, HS, IV21-28, IV40-49, IV51-56, KA27-28, KW1-5, KW11-17, PA36, PA40-80, ZE and all of Northern Ireland.
There are some items we hold in stock at our suppliers premises and these will be clearly marked on the product page as well as on the basket pages.

Deliveries outside the UK mainland are all subject to delivery charges - these charges are clearly specified on our product pages and at the checkout.

As soon as your order is dispatched we will notify you by e-mail. If it is not possible to dispatch your order within the allotted time period or if for any reason it is not possible to fulfil your order we will inform you by email or telephone.

We endeavour to dispatch your goods as above and if any extreme circumstance prevents us from doing this we will let you know. In some cases, there may be circumstances outwith our control which prevent your delivery taking place (traffic problems, bad weather etc). Whereas we take every care to ensure that your product is delivered within the time stated we take no responsibility and will incur no liability for any late delivery or any 3rd party costs.

All deliveries will be made by road transport carrier or by air transport to some countries and will require a signature on delivery. Customers should make every effort to be available to receive the delivery as no parcels will be left without a signature. In the event of the customer not being in when delivery is attempted, a card will be left detailing the drivers actions e.g. taken to a convenient local collection point, left with a neighbour, details of how to arrange a redelivery or to collect from the local parcel company depot. We will only leave your delivery with a neighbour if you specify this in the order delivery note.

Local orders can be collected during office hours at shop in Tullibody. Photographic proof of ID is required at the time of collection and you select ‘in store pickup’ at checkout.

It is advisable to inspect the goods prior to signing for delivery. If you can see any damage whatsoever to the packaging sign for the goods as damaged. If this is not possible please ensure you sign for the goods unexamined to allow us to take any claims up with our delivery partners if necessary.

OFFSHORE DELIVERIES

All local taxes and duty are to be paid by the receiver.
SPECIAL NOTICE - For deliveries to Norway there is an additional KR250 Formal Clearance charge. Therefore, to minimise charges, all deliveries to Norway will be delivered in 1 shipment once we have completely packed your order.

We deliver to the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Guernsey, Hungary, Ireland, Italy, Jersey, Lithuania, Latvia, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain and Sweden.

For any other countries please enquire at info@ahcpowertools.com

PO BOXES AND BFPO ADDRESSES

Our carriers do not deliver to PO Boxes or BFPO addresses. We apologise for any inconvenience this may cause

 

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