Trend Warranty

All Trend Tools are carefully checked and tested to meet the stringent controls of Trend Quality Assurance. In addition to any statutory rights resulting from the purchase, all Trend products are covered by the warranty stated below.

1. WARRANTY PERIOD

1. 1. The standard warranty period on all Trend products is 12 months (Warranty Period). 
   2. Products that are eligible for an extended Warranty Period, in accordance with Appendix A, are subject to registration here within 30 calendar days of purchase. The ‘Product Guarantee Certificate’ (supplied after successful registration) and original proof of purchase (showing purchase date) will serve as proof of the extended Warranty Period. Each tool must be registered separately.
   3. The Warranty Period begins from the date the product is purchased. This date must be documented by the original proof of purchase.
   4. Any claim made under this warranty does not alter the Warranty Period.
   5. Trend reserves the right to grant an extended Warranty Period for products registered after 30 calendar days of purchase, in exceptional circumstances. Contact Trend Customer Services (+44 1923 249911 / customerservices@trend-uk.com) to discuss.

2. WARRANTY CONDITIONS

1. 1. This Warranty is limited to repair and/or replacement of the faulty product provided that any fault in workmanship or material existed at the date of purchase. Where parts or products are no longer available, alternative products of a similar specification may be supplied. No further costs or losses can be claimed.
   2. This warranty only applies to new product(s) purchased from an authorised Trend retailer.
   3. This warranty is personal to the original purchaser and is non-transferable. Ownership must be documented by the original proof of purchase
   4. All Warranty claims must be received by Trend (or a Trend Authorised Service Agent - UK only) within the Warranty Period.
   5. Trend offer a collection service for Warranty claims made through Trend Customer Services (+44 1923 249911 / customerservices@trend-uk.com), but reserve the right to recover transportation costs for invalid claims.
   6. Transportation costs and risks for returning products to a Trend Authorised Service Agent are not covered by this Warranty.
   7. Where invalid Warranty claims may be repairable, Trend may offer an estimate for the cost of repair.

3. WARRANTY EXCLUSIONS

This warranty does not cover:

• accidental or wilful damage;
• products that have been altered or modified in any way;
• products serviced or repaired by unauthorised Trend Service Agents;
• products connected to improper power supply;
• products with defaced, altered or removed identification labels;
• damage caused by neglect, overloading or misuse;
• damage resulting from improper or lack of maintenance;
• damage caused by foreign substances;
• damage caused by use of unauthorised and/or third-party parts and accessories;
• parts and accessories which are subject to fair wear and tear;
• consumable parts which are intended to be replaced during the life of the product as identified in the instruction manual;
• counterfeit or stolen products;
• minor deviations from the specified quality that do not affect the functionality or value of the product;
• partially or completely disassembled tools.